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FAQ                                  (408) 641-1801    
 
WHY PICK US?
 
It is often hard for someone to work on an estate of a loved that has passed.  It can be an emotional experience.  We are a family business and will look after your FAMILY TREASURES and needs.
 
WHAT EXACTLY IS AN ESTATE SALE?
 
We start working in the home approximately two weeks prior to the planned sale date.  We clear out the cupboards, closets, cabinets, dressers and start preparing the items for sale.  Once the items are cleaned and sorted they will be displayed on tables and shelves.  All items are priced according to market values.  We have the experience in pricing your items in order to bring you the best results.  
 
Generally higher valued items are displayed in the front room and if necessary locked in cabinets for security.  If needed we do have security cameras that we can install for the estate sale.
 
WHAT SHOULD YOU THROW AWAY?
 
NOTHING!!   Let us do that.  This is a mistake that many make.  Items that you may consider to be junk can be a treasure to someone else.  Let us take care of the separating for you.  This is part of our service.
 
Even items such as old magazines, post cards, cleaning supplies, towels, linens and sheets are very sellable items.
 
DO WE ACCEPT CREDIT CARDS?
 
DEFINITELY!  We accept all credit and debit cards.  This alone increases sales by about fifty percent!!
 
WHAT DOES OUR SERVICE COST?
 
We work on a commission basis. This covers everything with the exception of  expenses, such as, the garbage hauling charges, newspaper ads, appraisal fees, if needed.
 
WHEN WILL YOU GET A CHECK?
 
Generally you will receive a cashiers check ten (10) business days after the end of the sale and the house is completely emptied. It will include an itemized accounting of the items sold.  If items have been donated to a charity you will also receive the donation receipt.  However, if an estate liquidation sale is done you will receive an accounting for the total amount of purchases, no description.
 
ITEMS THAT WE DO NOT HANDLE ARE
 
We do not dispose of major appliances, mattresses with box springs, large unsellable furniture, paints and/or toxic chemicals, however, we can arrange to dispose of these for a fee.
 
WHAT SHOULD BE DONE WITH ANY PERISHABLE FOOD ITEMS?
 
Please use or discard any and all food items or we would be happy to do that for you. However, can goods, packaged items that have not expired we can sell.
 
FAMILY MEMBERS WOULD LIKE TO HAVE SOME OF THE ITEMS IN THE HOUSE, HOW SHOULD THIS BE HANDLED?
 
Ideally we would like to either have these items removed prior to us coming out for the consultation or to be able to identify the items.  This will help us to conduct a complete assessment of what can be sold.
 
If there are items that you would like to keep and will remain in the house during the sale, you will need to secure them in a certain room or in  an area of the house, and, it is the responsibility of the client to clearly identify them not for sale.
 
IF YOU LIVE OUT OF THE STATE BUT ARE IN NEED OF AN ESTATE SALE HOW IS THIS HANDLED?
 
No problem.  We can handle everything via telephone and/or email.  If you are working with an attorney or a realtor, we can work with them as well.
 
IMPORTANT DOCUMENTS AND PICTURES LEFT AT THE PREMISES WHAT ARE DONE WITH THEM?
 
Any important documents and all family pictures will be set aside and will be given to you after the sale.

FOR MORE DETAILS

Please make sure the homeowners insurance is current.  If there is a Trust or a Durable Power of Attorney, I will need a copy if we are doing your estate sale or liquidation sale.

ADVERTISING

We have approximately 3500+ emails that we send out notifying our customers of upcoming sales.  We will market your sale on our website, several different internet sites, Mercury News paper and street signs.
Generally we will have a line the morning of the sale waiting for us to open.
Over a three day sale we average approximately 1500 people coming to the sale.

LASTLY, IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL ME
(408) 641-1801